In a medical emergency call 999. For urgent advice that is not an emergency, call NHS 111. This page is general information and is not medical advice.
Reliable Direct PharmacyNHS Pharmacy First Call 0114 276 0150
Demonstration page. Prepared by PharmaConnect to show how service pages can work for Reliable Direct Pharmacy. Service availability and clinical wording are confirmed with the pharmacy's superintendent pharmacist before launch.

NHS Pharmacy First in Sheffield › Walkley

NHS Pharmacy First · Walkley

NHS Pharmacy First in Walkley, Sheffield

Walkley is about 0.9 km from the pharmacy on Broomhall Street, close enough to ask the pharmacist about a common condition instead of waiting for a GP appointment.

  • NHS service
  • No GP appointment needed first
  • 7 common conditions
  • No charge for the consultation
Ponderosa in Walkley, Sheffield

Photo: Ponderosa: Terry Robinson , CC BY-SA 2.0, via Wikimedia Commons

Your area

NHS Pharmacy First close to Walkley

Walkley Library stands at the junction of Walkley Road and South Road, is a Grade II listed building, and is the only library in Sheffield to have received Carnegie funding. Walkley Community Centre on Fir Street and Upperthorpe Library are close by.

The Ponderosa, a recreation area of more than 25 acres between Upperthorpe and Netherthorpe, is one of the three Crookesmoor parks, along with Weston Park and Crookes Valley Park. Upperthorpe, Netherthorpe and Crookes are all close by, and the tram stop at Hillsborough is also nearby. Busy days can make a pharmacy trip more of a job than it should be.

Local places and descriptions: Wikipedia (CC BY-SA 4.0): Ponderosa, Crookes Valley Park, Walkley Library, Upperthorpe, Netherthorpe, Crookes. Community buildings: Google Maps.

Local figures

About Walkley

Census 2021 figures: over 15% of residents in Walkley are aged 16 to 24, above the Sheffield average; over 10% are aged 65 or over, below the Sheffield average; and over 40% of households have no car, above the Sheffield average.

With a higher share of car-free households than the city average, being able to reach a pharmacist on foot or by public transport matters. Adults can be assessed for shingles from age 18, and children from age 1 for impetigo or an infected insect bite.

Families in Walkley can ask about children's earache from age 1 up to 17, and about impetigo or an infected insect bite from age 1. The pharmacist will confirm the age limit that applies.

Local doctors

GP practices serving Walkley

People in Walkley are served by GP practices including Harold Street Medical Centre, Walkley House & Stannington Medical Centre and Upperthorpe Medical Centre. Harold Street Medical Centre is the closest to the centre of the ward, at about 0.3 km in a straight line.

Your own GP practice stays as it is. You do not need to see your GP first, and the pharmacist will tell you if a GP is the better route for your symptoms.

The pharmacy

Reliable Direct Pharmacy and your Pharmacy First consultation

Reliable Direct Pharmacy provides the NHS Pharmacy First service at 251 Broomhall Street, S3 7SP, about 0.9 km in a straight line from the centre of Walkley. The pharmacist uses the NHS pathway for your condition to check that the service is right for you.

Walk-in opening times are Monday to Friday 9am to 6pm, closed Saturday and Sunday. To ask about availability, telephone 0114 276 0150.

In the pharmacy

Telephone the pharmacy to ask about availability, opening hours and anything you should bring.

Inside a community pharmacy with a pharmacist at the counter and a customer browsing the shelves (illustration)

Illustration

How it works

How a consultation works

  1. Come in or call
    From Walkley, walk, cycle or use public transport to 251 Broomhall Street, or telephone 0114 276 0150 first. Opening hours are Monday to Friday 9am to 6pm, closed Saturday and Sunday.
  2. A private conversation
    The pharmacist asks about your symptoms and your health in confidence.
  3. Checked against the NHS pathway
    The pharmacist uses the NHS pathway for your condition to decide whether the service is right for you.
  4. Your outcome
    You may receive advice and self-care guidance, treatment where the pathway allows, or a referral to a GP, NHS 111 or urgent care.
The result

How the consultation ends

The consultation may end with advice and self-care guidance, with treatment where the NHS pathway allows, or with a referral to your GP, NHS 111 or urgent care if more is needed.

The pharmacist explains the outcome and why, so you leave knowing what to do.

The seven conditions

The conditions the pharmacist can assess

Age limits and exclusions apply, and the pharmacist checks them with you.

Ages 5 and overSore throat

A painful, scratchy throat, usually caused by a virus.

Ages 1 to 17Earache

Pain in the middle ear, most often in children.

Ages 12 and overSinusitis

Pain and pressure around the nose, cheeks and eyes, with symptoms lasting 10 days or more.

Ages 1 and overInfected insect bite

A bite or sting that has turned red, swollen, warm or painful.

Ages 1 and overImpetigo

A contagious skin infection with sores or golden-brown crusts.

Ages 18 and overShingles

A painful blistering rash, usually on one side of the body.

Women aged 16 to 64Uncomplicated urinary tract infection

Stinging or burning when you pass urine, and needing to go more often.

For anything else, or outside these age limits, the pharmacist can still give advice and self-care guidance and point you to the right place.

What patients say

Genuine 5-star Google reviews of the pharmacy, shown exactly as written. They describe the pharmacy's service in general, not Pharmacy First.

4.8 ★★★★★169 Google reviews
★★★★★

“Amazing! These guys are brilliant they go above and beyond to make sure their customers get a fast and reliable service They are better than my previous chemist in every way Mine and my husband's prescriptions are always there when they say they will be I have never had any problems I will always use this service Thanks so much.”

lisa reed2 years ago

★★★★★

“Medication has arrived on time majority of the time, and have been able to ring if I've ever had problems. Better than my previous drop in pharmacy, and convenient being delivered at home as both myself and my partner are on a lot of medication. Great service.”

CozYALoveit2 years ago

Read all reviews on Google ↗

Source: Google. Rating and count as reported by Google at the time of publishing.

When to get help elsewhere

Paying for it

You do not pay for the consultation itself. The usual NHS prescription charge applies to any prescription medicine supplied through the service, unless you are exempt, such as if you are under 16 or aged 60 or over.

Your visit

What to have in mind

The pharmacist will want to know what your symptoms are and when they began, so it helps to think that through before you arrive.

Have to hand the medicines you take and any allergies, and say if you are pregnant or breastfeeding or have a weakened immune system or a long-term condition. It also helps to mention anything you have already tried at home.

A pharmacist talking with a patient in a pharmacy consultation area (illustration)

Illustration

Talking it through with a pharmacist

You talk it through with the pharmacist privately, so you know what to expect before you start.

Questions

Questions from Walkley

Can I use the service if I live in Walkley?

Yes. You do not have to live in a particular area. Please check availability with the pharmacy first.

Which GP practices are near Walkley?

Harold Street Medical Centre, Walkley House & Stannington Medical Centre and Upperthorpe Medical Centre are close to the centre of Walkley. You do not need to change practice to ask the pharmacist about one of the seven conditions.

Must I book?

Ring the pharmacy to check availability. Sometimes you can walk in during opening hours, though busy times may mean a short wait.

Is a GP visit needed beforehand?

No. You can go straight to the pharmacist about any of the seven conditions, and they will tell you if you need a GP.

Is there a fee?

The consultation is free. If a medicine is supplied, the usual NHS prescription charge applies unless you are exempt.

Can children use it?

For some conditions, yes. Age limits vary, such as earache from age 1 and sore throat from age 5, and the pharmacist confirms.

What if you cannot help?

The pharmacist refers you to the right place, such as your GP, NHS 111 or urgent care, and says why.

Can I use it on Saturday or Sunday?

Walk-in hours are Monday to Friday 9am to 6pm, closed Saturday and Sunday. Please check service availability with the pharmacy.

More areas

NHS Pharmacy First in other parts of Sheffield

Important information

Registered pharmacy

About the pharmacy

PharmacyReliable Direct Pharmacy
Address251 Broomhall Street, Sheffield, S3 7SP
NHS pharmacy codeFFA85
Telephone0114 276 0150

Walk-in branch opening times: Monday to Friday 9am to 6pm, closed Saturday and Sunday. Delivery runs 7 days a week. You can check the pharmacy and its pharmacists on the General Pharmaceutical Council register at pharmacyregulation.org.