“Amazing! These guys are brilliant they go above and beyond to make sure their customers get a fast and reliable service They are better than my previous chemist in every way Mine and my husband's prescriptions are always there when they say they will be I have never had any problems I will always use this service Thanks so much.”
NHS Pharmacy First in Sheffield › Walkley
NHS Pharmacy First in Walkley, Sheffield
Walkley is about 0.9 km from the pharmacy on Broomhall Street, close enough to ask the pharmacist about a common condition instead of waiting for a GP appointment.
- NHS service
- No GP appointment needed first
- 7 common conditions
- No charge for the consultation

Photo: Ponderosa: Terry Robinson , CC BY-SA 2.0, via Wikimedia Commons
NHS Pharmacy First close to Walkley
Walkley Library stands at the junction of Walkley Road and South Road, is a Grade II listed building, and is the only library in Sheffield to have received Carnegie funding. Walkley Community Centre on Fir Street and Upperthorpe Library are close by.
The Ponderosa, a recreation area of more than 25 acres between Upperthorpe and Netherthorpe, is one of the three Crookesmoor parks, along with Weston Park and Crookes Valley Park. Upperthorpe, Netherthorpe and Crookes are all close by, and the tram stop at Hillsborough is also nearby. Busy days can make a pharmacy trip more of a job than it should be.
Local places and descriptions: Wikipedia (CC BY-SA 4.0): Ponderosa, Crookes Valley Park, Walkley Library, Upperthorpe, Netherthorpe, Crookes. Community buildings: Google Maps.
About Walkley
Census 2021 figures: over 15% of residents in Walkley are aged 16 to 24, above the Sheffield average; over 10% are aged 65 or over, below the Sheffield average; and over 40% of households have no car, above the Sheffield average.
With a higher share of car-free households than the city average, being able to reach a pharmacist on foot or by public transport matters. Adults can be assessed for shingles from age 18, and children from age 1 for impetigo or an infected insect bite.
Families in Walkley can ask about children's earache from age 1 up to 17, and about impetigo or an infected insect bite from age 1. The pharmacist will confirm the age limit that applies.
GP practices serving Walkley
People in Walkley are served by GP practices including Harold Street Medical Centre, Walkley House & Stannington Medical Centre and Upperthorpe Medical Centre. Harold Street Medical Centre is the closest to the centre of the ward, at about 0.3 km in a straight line.
Your own GP practice stays as it is. You do not need to see your GP first, and the pharmacist will tell you if a GP is the better route for your symptoms.
Reliable Direct Pharmacy and your Pharmacy First consultation
Reliable Direct Pharmacy provides the NHS Pharmacy First service at 251 Broomhall Street, S3 7SP, about 0.9 km in a straight line from the centre of Walkley. The pharmacist uses the NHS pathway for your condition to check that the service is right for you.
Walk-in opening times are Monday to Friday 9am to 6pm, closed Saturday and Sunday. To ask about availability, telephone 0114 276 0150.
In the pharmacy
Telephone the pharmacy to ask about availability, opening hours and anything you should bring.

Illustration
How a consultation works
- Come in or call
From Walkley, walk, cycle or use public transport to 251 Broomhall Street, or telephone 0114 276 0150 first. Opening hours are Monday to Friday 9am to 6pm, closed Saturday and Sunday. - A private conversation
The pharmacist asks about your symptoms and your health in confidence. - Checked against the NHS pathway
The pharmacist uses the NHS pathway for your condition to decide whether the service is right for you. - Your outcome
You may receive advice and self-care guidance, treatment where the pathway allows, or a referral to a GP, NHS 111 or urgent care.
How the consultation ends
The consultation may end with advice and self-care guidance, with treatment where the NHS pathway allows, or with a referral to your GP, NHS 111 or urgent care if more is needed.
The pharmacist explains the outcome and why, so you leave knowing what to do.
The conditions the pharmacist can assess
Age limits and exclusions apply, and the pharmacist checks them with you.
A painful, scratchy throat, usually caused by a virus.
Pain in the middle ear, most often in children.
Pain and pressure around the nose, cheeks and eyes, with symptoms lasting 10 days or more.
A bite or sting that has turned red, swollen, warm or painful.
A contagious skin infection with sores or golden-brown crusts.
A painful blistering rash, usually on one side of the body.
Stinging or burning when you pass urine, and needing to go more often.
For anything else, or outside these age limits, the pharmacist can still give advice and self-care guidance and point you to the right place.
What patients say
Genuine 5-star Google reviews of the pharmacy, shown exactly as written. They describe the pharmacy's service in general, not Pharmacy First.
“Medication has arrived on time majority of the time, and have been able to ring if I've ever had problems. Better than my previous drop in pharmacy, and convenient being delivered at home as both myself and my partner are on a lot of medication. Great service.”
Source: Google. Rating and count as reported by Google at the time of publishing.
When to get help elsewhere
- Call NHS 111 if you need urgent advice that is not an emergency, or if the pharmacy is closed. This is the right number when it is not an emergency.
- Call 999 or go to A&E for a medical emergency, including severe difficulty breathing, chest pain, signs of a stroke, a seizure, heavy bleeding or collapse.
- Get in touch with your GP if symptoms get worse, do not improve, keep coming back, or are not among the seven conditions.
- Some circumstances, such as pregnancy or a weakened immune system, may mean you are referred to a GP. The pharmacist explains why.
Paying for it
You do not pay for the consultation itself. The usual NHS prescription charge applies to any prescription medicine supplied through the service, unless you are exempt, such as if you are under 16 or aged 60 or over.
What to have in mind
The pharmacist will want to know what your symptoms are and when they began, so it helps to think that through before you arrive.
Have to hand the medicines you take and any allergies, and say if you are pregnant or breastfeeding or have a weakened immune system or a long-term condition. It also helps to mention anything you have already tried at home.

Illustration
Talking it through with a pharmacist
You talk it through with the pharmacist privately, so you know what to expect before you start.
Questions from Walkley
Can I use the service if I live in Walkley?
Yes. You do not have to live in a particular area. Please check availability with the pharmacy first.
Which GP practices are near Walkley?
Harold Street Medical Centre, Walkley House & Stannington Medical Centre and Upperthorpe Medical Centre are close to the centre of Walkley. You do not need to change practice to ask the pharmacist about one of the seven conditions.
Must I book?
Ring the pharmacy to check availability. Sometimes you can walk in during opening hours, though busy times may mean a short wait.
Is a GP visit needed beforehand?
No. You can go straight to the pharmacist about any of the seven conditions, and they will tell you if you need a GP.
Is there a fee?
The consultation is free. If a medicine is supplied, the usual NHS prescription charge applies unless you are exempt.
Can children use it?
For some conditions, yes. Age limits vary, such as earache from age 1 and sore throat from age 5, and the pharmacist confirms.
What if you cannot help?
The pharmacist refers you to the right place, such as your GP, NHS 111 or urgent care, and says why.
Can I use it on Saturday or Sunday?
Walk-in hours are Monday to Friday 9am to 6pm, closed Saturday and Sunday. Please check service availability with the pharmacy.
NHS Pharmacy First in other parts of Sheffield
Important information
- In a medical emergency call 999. For urgent advice that is not an emergency, call NHS 111. This page is not an emergency service.
- NHS Pharmacy First is an NHS service. This is not an official NHS page and does not use NHS logos. The pharmacy provides the service under the NHS arrangements that apply to it.
- The statutory NHS prescription charge applies to any medicine supplied, unless you are exempt. Prescription-only medicines are never advertised to the public on this page.
- Availability and opening times can change. Please confirm with the pharmacy before you travel.
- A pharmacist decides in each case whether the service is suitable. Some people will be referred to a GP, NHS 111 or urgent care.
- This page is general information and is not medical advice. It does not advertise any named medicine.
About the pharmacy
Walk-in branch opening times: Monday to Friday 9am to 6pm, closed Saturday and Sunday. Delivery runs 7 days a week. You can check the pharmacy and its pharmacists on the General Pharmaceutical Council register at pharmacyregulation.org.