Ask the pharmacist at Reliable Direct Pharmacy about seven common conditions, such as sore throat, earache and urinary tract infection, without booking a GP appointment first.
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NHS Pharmacy First lets pharmacists assess and, where the NHS pathway allows, treat seven common conditions, as well as give advice on minor illnesses. It is designed to give you quicker access to care close to home and to ease pressure on GP appointments.
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The pharmacist talks to you in confidence, asks about your symptoms and checks them against the NHS pathway for your condition.
Pharmacists can assess these seven common conditions without you booking a GP appointment first. Age limits and exclusions apply, and the pharmacist will check them with you.
A painful, scratchy throat, most often caused by a virus.
Pain in the middle ear, most common in children.
Pain and pressure around the nose, cheeks and eyes, with symptoms lasting 10 days or more.
A bite or sting that has become red, swollen, warm or painful.
A contagious skin infection that causes sores or golden-brown crusts.
A painful, blistering rash that usually appears on one side of the body.
Stinging or burning when passing urine and needing to go more often.
Outside these age limits, or for anything else, the pharmacist can still give advice and self-care guidance and point you to the right place if you need a GP.
You do not pay for the consultation. If the pharmacist supplies a prescription medicine through the service, the usual NHS prescription charge applies unless you are exempt, for example if you are under 16 or aged 60 or over.
You can telephone ahead to ask whether a Pharmacy First consultation is available, and the pharmacy can tell you what to expect.
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After approval, a local page is written for each of these areas, with local travel and GP practice information. Nothing is published until the pharmacy has approved it.
Genuine 5-star Google reviews of the pharmacy, shown exactly as written. They describe the pharmacy's service in general, not Pharmacy First.
“Absolutely first class service. Our prescriptions are delivered within 1 working day of the GP practice issuing them and we have a contact number for a member of staff which is always answered promptly. I would recommend this company to everyone. Kathleen of Swinton, Mexborough.”
“These guys are excellent. Used to have a real problem with prescriptions being late or needing doing again because the doctors and attached pharmacy seem to do everything they can to not communicate or work with each other! Since switching to reliable - an appropriate name - I haven't had a single struggle or late script. Cannot recommend enough ( and I live in Doncaster!)”
“Amazing! These guys are brilliant they go above and beyond to make sure their customers get a fast and reliable service They are better than my previous chemist in every way Mine and my husband's prescriptions are always there when they say they will be I have never had any problems I will always use this service Thanks so much.”
Source: Google. Rating and count as reported by Google at the time of publishing.
Please telephone the pharmacy to check availability. In some cases you can walk in during opening hours, but busy times may mean a short wait.
No. You can ask the pharmacist directly about any of the seven conditions. If the pharmacist thinks you need a GP, they will tell you.
There is no charge for the consultation. If a medicine is supplied, the usual NHS prescription charge applies unless you are exempt.
Some of the conditions are open to children. Ages differ by condition, for example earache from age 1 and sore throat from age 5. The pharmacist will confirm.
They will refer you to the right place, such as your GP, NHS 111 or urgent care, and explain why.
The pharmacy's walk-in hours are to be confirmed with the pharmacy. Please confirm service availability with the pharmacy.
251 Broomhall Street, Sheffield, S3 7SP, telephone 01142760150.
Superintendent pharmacist: to be confirmed. This demonstration has not yet been approved by the superintendent pharmacist. Opening times: to be confirmed with the pharmacy. You can check the pharmacy and its pharmacists on the General Pharmaceutical Council register at pharmacyregulation.org.