“Absolutely first class service. Our prescriptions are delivered within 1 working day of the GP practice issuing them and we have a contact number for a member of staff which is always answered promptly. I would recommend this company to everyone. Kathleen of Swinton, Mexborough.”
NHS Pharmacy First in Sheffield › Sheffield City Centre
NHS Pharmacy First in Sheffield City Centre
Living or working in the centre of Sheffield, you are about 0.3 km from a pharmacist who can assess seven common conditions without a GP appointment.
- NHS service
- No GP appointment needed first
- 7 common conditions
- No charge for the consultation

Photo: Crucible Theatre: BCDS, CC BY-SA 4.0, via Wikimedia Commons
NHS Pharmacy First close to Sheffield City Centre
Sheffield city centre has several of the city's major listed buildings. Sheffield Town Hall on Pinstone Street is Grade I listed, and Sheffield City Hall on Barker's Pool is Grade II* listed. The Sheffield Winter Garden, opened by Queen Elizabeth II in 2003, is the largest urban glasshouse in Europe, and the Crucible Theatre, which opened in 1971, has hosted the World Snooker Championship every year since 1977.
Fargate has been pedestrianised since 1973 and hosts a Continental Market about four times a year, and Sheffield Central Library is nearby on Surrey Street. Trams stop at Cathedral and City Hall, and Sheffield station is on Sheaf Street. If you live or work here, you are surrounded by things to do, and a trip to collect a prescription is rarely one of them.
Local places and descriptions: Wikipedia (CC BY-SA 4.0): Crucible Theatre, Sheffield Town Hall, Sheffield City Hall, Sheffield Winter Garden, Fargate. Community buildings: Google Maps.
About Sheffield City Centre
Census 2021 figures: over 55% of residents in Sheffield City Centre are aged 16 to 24, well above the Sheffield average; fewer than 1 in 20 are aged 65 or over; and over 55% of households have no car, above the Sheffield average.
For many people in student flats and city-centre apartments, a short walk to a pharmacist can be quicker than waiting for a GP slot. Sore throat is covered from age 5, and women aged 16 to 64 can be assessed for an uncomplicated urinary tract infection.
Many city-centre residents are new to Sheffield and have not yet registered with a GP. You can ask the pharmacist about one of the seven conditions whether or not you are registered with a local practice, then confirm details with the pharmacy.
GP practices serving Sheffield City Centre
Doctors serving Sheffield City Centre include Clover City Practice and Devonshire Green Medical Centre. Measured in a straight line from the centre of the ward, Clover City Practice is the nearest, about 0.2 km away.
Whichever practice you are registered with, you can ask the pharmacy about the seven conditions without booking a GP appointment first.
Reliable Direct Pharmacy and your Pharmacy First consultation
For this service, Reliable Direct Pharmacy is at 251 Broomhall Street, S3 7SP, about 0.3 km in a straight line from the centre of Sheffield City Centre. The pharmacist uses the NHS pathway for your condition to check that the service is right for you.
The pharmacy is open Monday to Friday 9am to 6pm, closed Saturday and Sunday for walk-in visits, and you can ring 0114 276 0150 to ask about availability first.
Cost
There is no charge for the consultation. Where the pharmacist supplies a prescription medicine through the service, you pay the usual NHS prescription charge unless you are exempt, for example if you are under 16 or aged 60 or over.
Seven common conditions, and the ages they cover
Not sure which applies? Describe your symptoms and the pharmacist will tell you.
Painful, blistering rash, usually on one side of the body.
A sore, scratchy throat, most often from a virus.
Stinging or burning and needing the toilet more often, if uncomplicated.
Red, swollen, warm or painful after a bite or sting.
Sores or golden-brown crusts from a contagious skin infection.
Middle ear pain, common in children.
Pressure or pain around the nose, cheeks and eyes for 10 days or more.
If your condition is not on the list, the pharmacist can still advise and signpost you.
What patients say
Genuine 5-star Google reviews of the pharmacy, shown exactly as written. They describe the pharmacy's service in general, not Pharmacy First.
“These guys are excellent. Used to have a real problem with prescriptions being late or needing doing again because the doctors and attached pharmacy seem to do everything they can to not communicate or work with each other! Since switching to reliable - an appropriate name - I haven't had a single struggle or late script. Cannot recommend enough ( and I live in Doncaster!)”
Source: Google. Rating and count as reported by Google at the time of publishing.
When to get help elsewhere
- In a medical emergency, call 999 or go to A&E. Examples are severe difficulty breathing, chest pain, signs of a stroke, a seizure, heavy bleeding or collapse.
- Call NHS 111 for urgent advice that is not an emergency, or when the pharmacy is closed.
- Speak to your GP if symptoms worsen, fail to improve, keep returning, or are not one of the seven conditions.
- If you are pregnant or have a weakened immune system, among other circumstances, the pharmacist may refer you to a GP and will explain why.
Four things the pharmacist will ask about
Thinking about these beforehand speeds things up.
What they are, and when they began.
What you take, and any allergies.
Pregnancy or breastfeeding, a weakened immune system or a long-term condition.
Anything you have already used at home.

Illustration
Talking it through with a pharmacist
Everything you discuss with the pharmacist is in confidence, and they explain each step as it happens.
In the pharmacy
Before you set off, call the pharmacy to find out about availability, opening times and what to bring.

Illustration
What happens during your visit
- Walk in or ring
From Sheffield City Centre, walk, cycle or use public transport to 251 Broomhall Street, or telephone 0114 276 0150 first. Opening hours are Monday to Friday 9am to 6pm, closed Saturday and Sunday. - Tell the pharmacist what is wrong
You are asked about your symptoms and health in private. - Your condition is assessed
The pharmacist uses the NHS pathway for your condition to judge whether the service is right for you. - The outcome
You may be given advice and self-care guidance, be treated where the pathway allows, or be referred to a GP, NHS 111 or urgent care.
What can happen after your consultation
You may be given advice and self-care guidance, treatment where the NHS pathway allows it, or a referral to your GP, NHS 111 or urgent care if you need more.
The pharmacist explains the outcome and the reasons for it, so you know what to do next.
Questions from Sheffield City Centre
Can I use the service if I live in Sheffield City Centre?
Yes. You do not have to live in a particular area. Please check availability with the pharmacy first.
I do not have a car. How do I get to the pharmacy?
The pharmacy is about 0.3 km from the centre of the ward in a straight line, so most people in the city centre can walk. Check your route and travel time before you set off.
Do I have to make an appointment?
Please call the pharmacy to find out about availability. You may be able to walk in during opening hours, but a busy spell can mean a short wait.
Should I see my GP before coming?
No need. Ask the pharmacist directly about any of the seven conditions. If you need a GP, they will say so.
How much does it cost?
Nothing for the consultation. If a medicine is supplied, the usual NHS prescription charge applies unless you are exempt.
Are children covered?
Some conditions are open to children, with ages depending on the condition. Earache starts at age 1 and sore throat at age 5. The pharmacist confirms.
What happens if the pharmacist cannot help?
You are referred on, for example to your GP, NHS 111 or urgent care, and told why.
Does Pharmacy First run at the weekend?
Walk-in opening hours are Monday to Friday 9am to 6pm, closed Saturday and Sunday. Please confirm availability with the pharmacy.
NHS Pharmacy First in other parts of Sheffield
Important information
- Call 999 in a medical emergency, or NHS 111 for urgent advice that is not an emergency. This page is not an emergency service.
- NHS Pharmacy First is provided under NHS arrangements. This is not an official NHS page and no NHS logos are used.
- If a medicine is supplied, the statutory NHS prescription charge applies unless you are exempt. Prescription-only medicines are not advertised to the public here.
- Opening hours and availability may change. Confirm with the pharmacy before you travel.
- A pharmacist judges in every case whether this service is suitable, and some people are referred on to a GP, NHS 111 or urgent care.
- This is general information rather than medical advice, and it does not advertise any named medicine.
About the pharmacy
The walk-in branch is open Monday to Friday 9am to 6pm, closed Saturday and Sunday, and deliveries run 7 days a week. The pharmacy and its pharmacists can be checked on the General Pharmaceutical Council register at pharmacyregulation.org.