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Reliable Direct PharmacyNHS Pharmacy First Call 0114 276 0150
Demonstration page. Prepared by PharmaConnect to show how service pages can work for Reliable Direct Pharmacy. Service availability and clinical wording are confirmed with the pharmacy's superintendent pharmacist before launch.

NHS Pharmacy First in Sheffield › Sheffield City Centre

NHS Pharmacy First · Sheffield City Centre

NHS Pharmacy First in Sheffield City Centre

Living or working in the centre of Sheffield, you are about 0.3 km from a pharmacist who can assess seven common conditions without a GP appointment.

  • NHS service
  • No GP appointment needed first
  • 7 common conditions
  • No charge for the consultation
Crucible Theatre in Sheffield City Centre, Sheffield

Photo: Crucible Theatre: BCDS, CC BY-SA 4.0, via Wikimedia Commons

Your area

NHS Pharmacy First close to Sheffield City Centre

Sheffield city centre has several of the city's major listed buildings. Sheffield Town Hall on Pinstone Street is Grade I listed, and Sheffield City Hall on Barker's Pool is Grade II* listed. The Sheffield Winter Garden, opened by Queen Elizabeth II in 2003, is the largest urban glasshouse in Europe, and the Crucible Theatre, which opened in 1971, has hosted the World Snooker Championship every year since 1977.

Fargate has been pedestrianised since 1973 and hosts a Continental Market about four times a year, and Sheffield Central Library is nearby on Surrey Street. Trams stop at Cathedral and City Hall, and Sheffield station is on Sheaf Street. If you live or work here, you are surrounded by things to do, and a trip to collect a prescription is rarely one of them.

Local places and descriptions: Wikipedia (CC BY-SA 4.0): Crucible Theatre, Sheffield Town Hall, Sheffield City Hall, Sheffield Winter Garden, Fargate. Community buildings: Google Maps.

Local figures

About Sheffield City Centre

Census 2021 figures: over 55% of residents in Sheffield City Centre are aged 16 to 24, well above the Sheffield average; fewer than 1 in 20 are aged 65 or over; and over 55% of households have no car, above the Sheffield average.

For many people in student flats and city-centre apartments, a short walk to a pharmacist can be quicker than waiting for a GP slot. Sore throat is covered from age 5, and women aged 16 to 64 can be assessed for an uncomplicated urinary tract infection.

Many city-centre residents are new to Sheffield and have not yet registered with a GP. You can ask the pharmacist about one of the seven conditions whether or not you are registered with a local practice, then confirm details with the pharmacy.

Local doctors

GP practices serving Sheffield City Centre

Doctors serving Sheffield City Centre include Clover City Practice and Devonshire Green Medical Centre. Measured in a straight line from the centre of the ward, Clover City Practice is the nearest, about 0.2 km away.

Whichever practice you are registered with, you can ask the pharmacy about the seven conditions without booking a GP appointment first.

The pharmacy

Reliable Direct Pharmacy and your Pharmacy First consultation

For this service, Reliable Direct Pharmacy is at 251 Broomhall Street, S3 7SP, about 0.3 km in a straight line from the centre of Sheffield City Centre. The pharmacist uses the NHS pathway for your condition to check that the service is right for you.

The pharmacy is open Monday to Friday 9am to 6pm, closed Saturday and Sunday for walk-in visits, and you can ring 0114 276 0150 to ask about availability first.

Cost

There is no charge for the consultation. Where the pharmacist supplies a prescription medicine through the service, you pay the usual NHS prescription charge unless you are exempt, for example if you are under 16 or aged 60 or over.

Pick your symptoms

Seven common conditions, and the ages they cover

Not sure which applies? Describe your symptoms and the pharmacist will tell you.

From age 18Shingles

Painful, blistering rash, usually on one side of the body.

From age 5Sore throat

A sore, scratchy throat, most often from a virus.

Women 16 to 64Urinary tract infection

Stinging or burning and needing the toilet more often, if uncomplicated.

From age 1Infected insect bite

Red, swollen, warm or painful after a bite or sting.

From age 1Impetigo

Sores or golden-brown crusts from a contagious skin infection.

Age 1 to 17Earache

Middle ear pain, common in children.

From age 12Sinusitis

Pressure or pain around the nose, cheeks and eyes for 10 days or more.

If your condition is not on the list, the pharmacist can still advise and signpost you.

What patients say

Genuine 5-star Google reviews of the pharmacy, shown exactly as written. They describe the pharmacy's service in general, not Pharmacy First.

4.8 ★★★★★169 Google reviews
★★★★★

“Absolutely first class service. Our prescriptions are delivered within 1 working day of the GP practice issuing them and we have a contact number for a member of staff which is always answered promptly. I would recommend this company to everyone. Kathleen of Swinton, Mexborough.”

Kathleen White2 years ago

★★★★★

“These guys are excellent. Used to have a real problem with prescriptions being late or needing doing again because the doctors and attached pharmacy seem to do everything they can to not communicate or work with each other! Since switching to reliable - an appropriate name - I haven't had a single struggle or late script. Cannot recommend enough ( and I live in Doncaster!)”

Richard Potts2 years ago

Read all reviews on Google ↗

Source: Google. Rating and count as reported by Google at the time of publishing.

When to get help elsewhere

Before you come

Four things the pharmacist will ask about

Thinking about these beforehand speeds things up.

Your symptoms

What they are, and when they began.

Your medicines

What you take, and any allergies.

Your circumstances

Pregnancy or breastfeeding, a weakened immune system or a long-term condition.

What you have tried

Anything you have already used at home.

A pharmacist talking with a patient in a pharmacy consultation area (illustration)

Illustration

Talking it through with a pharmacist

Everything you discuss with the pharmacist is in confidence, and they explain each step as it happens.

In the pharmacy

Before you set off, call the pharmacy to find out about availability, opening times and what to bring.

Inside a community pharmacy with a pharmacist at the counter and a customer browsing the shelves (illustration)

Illustration

How it works

What happens during your visit

  1. Walk in or ring
    From Sheffield City Centre, walk, cycle or use public transport to 251 Broomhall Street, or telephone 0114 276 0150 first. Opening hours are Monday to Friday 9am to 6pm, closed Saturday and Sunday.
  2. Tell the pharmacist what is wrong
    You are asked about your symptoms and health in private.
  3. Your condition is assessed
    The pharmacist uses the NHS pathway for your condition to judge whether the service is right for you.
  4. The outcome
    You may be given advice and self-care guidance, be treated where the pathway allows, or be referred to a GP, NHS 111 or urgent care.
Your outcome

What can happen after your consultation

You may be given advice and self-care guidance, treatment where the NHS pathway allows it, or a referral to your GP, NHS 111 or urgent care if you need more.

The pharmacist explains the outcome and the reasons for it, so you know what to do next.

Questions

Questions from Sheffield City Centre

Can I use the service if I live in Sheffield City Centre?

Yes. You do not have to live in a particular area. Please check availability with the pharmacy first.

I do not have a car. How do I get to the pharmacy?

The pharmacy is about 0.3 km from the centre of the ward in a straight line, so most people in the city centre can walk. Check your route and travel time before you set off.

Do I have to make an appointment?

Please call the pharmacy to find out about availability. You may be able to walk in during opening hours, but a busy spell can mean a short wait.

Should I see my GP before coming?

No need. Ask the pharmacist directly about any of the seven conditions. If you need a GP, they will say so.

How much does it cost?

Nothing for the consultation. If a medicine is supplied, the usual NHS prescription charge applies unless you are exempt.

Are children covered?

Some conditions are open to children, with ages depending on the condition. Earache starts at age 1 and sore throat at age 5. The pharmacist confirms.

What happens if the pharmacist cannot help?

You are referred on, for example to your GP, NHS 111 or urgent care, and told why.

Does Pharmacy First run at the weekend?

Walk-in opening hours are Monday to Friday 9am to 6pm, closed Saturday and Sunday. Please confirm availability with the pharmacy.

More areas

NHS Pharmacy First in other parts of Sheffield

Important information

Registered pharmacy

About the pharmacy

PharmacyReliable Direct Pharmacy
Address251 Broomhall Street, Sheffield, S3 7SP
NHS pharmacy codeFFA85
Telephone0114 276 0150

The walk-in branch is open Monday to Friday 9am to 6pm, closed Saturday and Sunday, and deliveries run 7 days a week. The pharmacy and its pharmacists can be checked on the General Pharmaceutical Council register at pharmacyregulation.org.